The General Terms and Conditions of Sale below apply to the sale of guided tour services provided by PARIS OFF ROAD.

Anyone participating in one of the guided tours is hereinafter referred to as “client,” whether they made the reservation themselves or someone else (an individual or a legal entity) made it for them. Reservation or participation implies unconditional acceptance of these general terms and conditions of sale.

PARIS OFF ROAD

Email Address: parisoffroad@gmail.com

Postal Address: 58 rue Didot – 75014 Paris

Scope of Application

The present general terms and conditions of sale apply to the sale of all services offered by www.parisoffroad.fr.

PARIS OFF ROAD reserves the right to modify these general terms and conditions of sale at any time, subject to displaying these modifications on the website www.parisoffroad.fr.

These general terms and conditions of sale are accessible at any time on the website www.parisoffroad.fr.

 Availability, Ordering, and Tracking

Reservations are made via email on the website: www.parisoffroad.fr by completing the reservation form.

You will receive a confirmation email within a maximum of 72 hours.

Any order implies acceptance of the prices and description of the products available for sale.

Ordering a service implies unconditional acceptance and full adherence to these general terms and conditions of sale, which prevail over any other document.

Cancellation Policy

Guided tours scheduled via the website, or private tours, take place regardless of weather conditions.

PARIS OFF ROAD reserves the right to cancel one of its tours in case of force majeure, sudden and unforeseeable unavailability of the guide, or insufficient number of participants. In case of cancellation initiated by PARIS OFF ROAD, the company will notify the affected participants by email (via the contact email provided by the client at the time of booking) and proceed with their full refund.

No alternative time slots will be guaranteed in case of a request for modification of the reservation by the client.

Guided tours scheduled via the website or privately, reserved, and paid for, are non-refundable under any circumstances.

Any order canceled by the client will be charged in full.

No refunds will be made in case of non-appearance (no-show) at the location and time of departure for the guided tour. Likewise, the client must arrive at the time indicated on their confirmation email (no later than 15 minutes before the start of the tour). No refund will be made in case of late arrival after the group has departed from the starting point of the guided tour.

Guided tours are conducted on foot. By making the reservation, the client declares for themselves and other participants covered by their reservation, that they are able to follow a group at a normal pace.

The guide leading the guided tours may decide for the safety of the group (intoxicated client, not respecting safety rules, etc.) to ask one or more clients not to participate, or to leave the group during the guided tour. The concerned client(s) must comply without discussion.

A client thus excluded by the guide will not be entitled to any refund.

Security

During the tour, participants are under their own civil liability. PARIS OFF ROAD cannot be held responsible for accidents or thefts, especially in the following cases:

• Theft or loss of objects or valuables belonging to the Client or participants
• Bodily or material accidents suffered by the Client or participants during the service
• Direct or indirect damages, of any nature whatsoever, that the Client or participants may cause to other participants
• Damages caused by the Client or participants in museums, monuments, or visited sites.

The client must show respect towards the guide and other participants during the guided tour.

Before departure, the guide will provide safety instructions to be followed throughout the guided tour. The client agrees to scrupulously follow them for the entire duration of the guided tour. During the guided tour, the client agrees to listen to the instructions given by the guide, whether verbal or non-verbal (hand signals, etc.). Throughout the guided tour, the client agrees to respect the French traffic code, including respecting traffic lights, pedestrian crossings, etc. It is prohibited to separate from the group during the guided tour, except in cases of necessity related to the safety of all or part of the group or others, or at the express request of the guide.

The client will be fully responsible if they find themselves in a situation of violation of French law and road safety.

By booking a guided tour, the client:

• Accepts that any accident that may occur while participating in the guided tour, which could injure or handicap them (including physical, emotional, or mental harm), is in no way the responsibility of PARIS OFF ROAD.
• Accepts full responsibility for any accidents they may cause to others during a guided tour.

The client declares that they have a valid civil liability insurance policy.

The guides of PARIS OFF ROAD have their own civil liability insurance policy.

Liability for Personal Belongings

PARIS OFF ROAD declines any responsibility in case of loss or damage to the client’s personal belongings during the guided tour. The client is fully responsible for their personal belongings and is invited to bring only the essentials for the guided tour. No personal items will be kept by PARIS OFF ROAD during the guided tour.

The parents or legal guardians of any minor participating in the guided tour will be held responsible for any damage caused directly or indirectly by the minor.

Others

Any recording or photograph taken by a representative of PARIS OFF ROAD during the participation in the guided tour may be used for promotional purposes. Upon written request, the client can ask by email at the address of PARIS OFF ROAD mentioned above to have a publication in which he appears removed. Under no circumstances can the client claim any financial compensation.